Our process is focused on establishing the right solution and delivering it efficiently for nothing less than total customer satisfaction.

The best solution is the one that is not only fit-for-purpose, but is also reliable and environmentally sustainable, energy efficient and low maintenance. An effective pumping solution that represents excellent value for money over the life of the system.

The Advantage Pumping Solution process is a simple, logical 7 step process, perfected over 20 years of providing total customer satisfaction. Backed up by ISO 9001 accreditation to provide you with the comfort of knowing that the process is executed diligently and intelligently, every time. That’s our commitment to quality.

Before we can recommend a solution and start specifying the system and component choices, one of our Pump Experts will assess your pump challenge, the material being pumped and the site environment, including servicing capabilities.

Our in-house engineers and manufacturer independence enables us to build, test and install the best pump system for your project. And we don’t consider the project finished until we have completed commissioning the system on-site.

 These are the steps we follow to ensure total customer satisfaction.

Total Customer Satisfaction: Our Proven Process

  • Jul 19, 2021

    Consultation and discovery

    Understanding the pump challenge is crucial to delivering the right solution. Variables such as the liquid being pumped and its properties, flow rates, pressures as well as pipework and system requirements will all have an influence on your pump solution. We also discuss your client’s maintenance expectations and servicing capabilities to design the right system. Of course, we’ll do a free on-site survey whenever this is required.

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    Solution recommendations

    There is always an optimum pump solution; one that will deliver the most cost-effective solution over the long-term. The solution that best delivers in terms of reliability, energy efficiency and maintenance and not just the cheapest initial investment. We’ll layout the options and reasons why we recommend a system so you can make an informed decision.

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    Once you have made your informed choice on your pumping solution we will create a detailed specification for you to utilise as your pump project advances, or for you to sign off prior to the system being built.

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    Build and test

    We then manufacture your pump system in-house using our experienced engineers. Nothing leaves our business until it has been through our rigorous checking and testing procedures – that’s the assurance that continuous ISO 9001 auditing and compliance gives you.

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    Installation (if required)

    Once we are confident that we have done all we can in the factory, we’ll deliver and install the system as agreed. If there are any problems or snags our team are able and committed to help solve those for you. Once we are on-site our aim is to minimise disruption by installing the system with the minimum of fuss.

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    We don’t consider that our work is done until the pump system has been through a rigorous commissioning procedure on-site. If there is any doubt in the minds of our team we’ll once again focus on satisfying ourselves that all is well and correct before signing the project off.

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    Every pump project we work on is supported by our total satisfaction guarantee. Advantage Pumping Solutions provide you with the reassurance that our solutions are fit for purpose and our workmanship is the highest quality. We guarantee it.

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    Our teams are also on-hand to regularly maintain and service your system. If anything should go wrong, our skilled engineers will get to you as quickly as possible to resolve the issue, effect repairs and have you back up and running as soon as possible.

Tell Us About Your Project

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      Pump Solutions

      With over 20 years of pump expertise, trust the Advantage team to deliver the best solution. Our range of pump systems and in-house engineers combined with our proven process ensures that you get the right solution for the job.


      Every pump project is unique. Explore some of our previous pump projects and how we’ve helped customers with their pumping challenges across commercial, industrial and manufacturing applications throughout the UK.